Refund policy
Return Policy
Last updated: 20/06/2026
We hope you love your purchase. If for any reason you are not completely satisfied, you may return your item(s) within 14 days of receiving your order.
Return Eligibility
To be eligible for a return:
• Items must be unused and in their original condition.
• Items must be returned in their original packaging.
• Returns must be requested within 14 days of delivery.
• Sale items and gift cards cannot be returned.
We reserve the right to refuse returns that do not meet these conditions.
How to Return an Item
To initiate a return, please email us at:
hello@studiorijk.com
Include:
• Your order number
• The item(s) you wish to return
• Your reason for return (optional)
We will provide you with the return instructions.
Return Shipping Costs
Unless the item is faulty or damaged, return shipping costs are the responsibility of the customer.
We recommend using a tracked shipping service, as we cannot be held responsible for items lost during return transit.
Refunds
Once we have received and inspected your return, we will notify you of the approval of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Please note that original shipping costs are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 48 hours of delivery.
Please include photos of the item and packaging so we can resolve the issue as quickly as possible.
Contact
For any questions regarding returns, please contact us at:
hello@studiorijk.com
We carefully select every item in our collection and hope you’ll love your purchase. If something isn’t quite right, we’re here to help make the return process as simple as possible.